This Privacy Policy explains how the Fairplay Pro website (“we”, “our”, or “the website”) collects, uses, protects, and manages user information while providing online betting and gaming services. By accessing or using this website, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree, you should discontinue use of the website immediately.
1. Purpose of This Privacy Policy
This Privacy Policy has been created to inform users about how their personal and non-personal data is handled while using the Fairplay Pro website. We value user trust and are committed to ensuring the highest levels of data security and transparency in accordance with:
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Information Technology Act 2000 and applicable Indian privacy regulations
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GDPR (General Data Protection Regulation) for data protection practices
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Industry-standard security frameworks
This policy applies to all visitors, registered players, and users of the Fairplay Pro website and associated services.
2. Information We Collect
We may collect different types of information to provide and improve our services:
a. Personal Information
This is information that can be used to identify you as an individual, including but not limited to:
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Full Name
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Date of Birth
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Mobile Number
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Email Address
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Address and Location Details
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Government ID Details for KYC Verification (PAN, Aadhaar, Passport)
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Payment and Bank Information (Account numbers, UPI IDs)
b. Account Information
When you create or use a Fairplay Pro account:
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Username and password
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User ID and security settings
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Account activity logs
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Betting and transaction history
c. Payment Information
To process deposits and withdrawals, we securely collect:
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Bank transfer information
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UPI and payment wallet details
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Cryptocurrency transaction IDs (if applicable)
d. Device and Technical Data
To protect users against fraud and ensure website functionality, we automatically collect:
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IP Address
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Device Details
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Browser Type
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Operating System
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Cookies and tracking identifiers
e. Usage Information
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Pages visited
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Login timestamps
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Features accessed
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Clickstream and interaction data
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Gaming preferences
We only collect relevant data necessary to operate the platform effectively and lawfully.
3. How We Collect Information
Fairplay Pro collects information in the following ways:
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Directly from users during account registration, profile updates, or KYC verification
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Automatically using tracking tools such as cookies, log files, analytics
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Through payment gateways during deposits or withdrawals
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From communication through customer support (chat, email, WhatsApp)
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Via security monitoring systems to protect platform integrity
We collect data lawfully, transparently, and only with your consent where required.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following lawful grounds:
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Performance of a Contract – To provide betting and gaming services
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Legal Compliance – To meet financial and regulatory obligations
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Legitimate Interest – To prevent fraud, enhance user experience, and maintain platform security
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User Consent – For specific actions like promotions and marketing
5. How We Use Your Information
User data collected by the Fairplay Pro website is used for the following purposes:
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To create and maintain user accounts
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To verify user identity and prevent unauthorized access
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To process deposits and withdrawals securely
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To deliver website services and betting functions
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To send important account notifications and service announcements
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To prevent fraud, financial risk, and platform misuse
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To comply with legal obligations and data requests from authorities
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To provide customer support and resolve complaints
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To improve website performance and user experience
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To personalize content and promotional offers
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To maintain transaction logs for dispute resolution
We do not sell, rent, or trade user data for commercial gain.
6. Cookies and Tracking Technologies
Fairplay Pro uses cookies and similar tracking tools to enhance website functionality and personalize user experience.
Types of cookies used:
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Session Cookies – Maintain active logins
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Security Cookies – Detect suspicious behavior
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Preference Cookies – Store user settings
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Analytics Cookies – Improve platform performance
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Advertising Cookies – Show relevant offers
You can manage or disable cookies in your browser settings, but doing so may limit access to certain website functions.
7. Sharing of User Information
Fairplay Pro respects user privacy and does not sell or publicly share personal data. However, we may share information with trusted third parties only when necessary:
Your data may be shared with:
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Payment processors (UPI, banks, wallets, crypto services)
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Identity verification providers (for KYC compliance)
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Fraud detection and risk management agencies
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Data security partners
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Legal and government authorities (when legally required)
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Service providers assisting with platform maintenance
We ensure that all third-party partners follow strict data protection policies and confidentiality agreements.
8. Payment and Financial Information Security
For processing online payments, Fairplay Pro uses secure encryption and compliant payment systems. All financial information is encrypted during storage and transmission.
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We do not store full credit/debit card numbers
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All transactions follow RBI digital payment guidelines in India
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Sensitive data is only used for transaction purposes
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KYC ensures your account remains safe and compliant
9. Data Security Measures
Fairplay Pro uses industry-standard security technologies to protect your data:
- SSL Encryption
- HTTPS Secure Access
- Two-Factor Authentication (OTP)
- Encrypted Password Storage
- Firewall Protection
- Fraud Detection System
- Account Access Monitoring
Despite these protections, no online platform can guarantee 100% security. Users are advised to maintain strong passwords and avoid sharing credentials.
10. Data Retention Policy
Fairplay Pro retains personal information only for as long as necessary for:
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Legal compliance
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Tax and audit requirements
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Account management
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Fraud prevention
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Dispute resolution
Inactive accounts may have limited data retained per regulatory requirements.
11. User Rights and Choices
Depending on applicable laws, users have the right to:
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Request access to stored data
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Request correction of inaccurate details
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Request account closure
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Withdraw consent to marketing communication
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Request data deletion (where legally allowed)
To exercise any rights, users can contact our support team through email or chat support.
12. GDPR Compliance (For International Users)
Although Fairplay Pro primarily serves India-based users, we follow key principles from the General Data Protection Regulation (GDPR) to maintain global privacy standards.
Under GDPR, users have:
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Right to data access
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Right to rectification
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Right to data portability
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Right to restrict processing
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Right to erasure (Right to be forgotten)
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Right to object
13. CCPA Compliance (California Users)
In line with the California Consumer Privacy Act (CCPA), Fairplay Pro confirms that user data is not sold for any commercial purposes. Users may request:
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Disclosure of stored data
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Data correction
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Data deletion
14. Third-Party Links
The Fairplay Pro website may contain links to external websites. We are not responsible for their privacy practices, and users must read those websites’ policies separately.
15. Children’s Privacy
Fairplay Pro is strictly for users 18 years or older. We do not knowingly collect data from minors. If we discover underage use, the account will be closed and data removed.
16. International Data Transfer
User data may be transferred outside your country for storage or processing. All transfers comply with applicable data protection laws and contractual safeguards.
17. Changes to This Privacy Policy
Fairplay Pro reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of updates.
18. Contact Information
For privacy-related questions, data requests, or concerns, please contact us:
Privacy Support – Fairplay Pro
Email: support@fairplaypro.help (example placeholder)
Live Chat: Available on website
Support Hours: 24/7
